|An organisation or person advertising a product or service and runs advertising campaigns to promote that product or service. An advertiser will also have its own website and therefore often be referred to as a web publisher/site owner.
|Advertising Agency / Agency
|A company that works with advertisers to create campaigns and a plan to execute it, including the best places to run the campaign to achieve the best results.
|Advertising Agency Trading Desk
|A team within an advertising agency dealing with Demand Side Platforms to manage campaigns.
|A company acting as an open market for the buying and selling of advertising. Like a stock exchange, web publishers can sell advertising space on their websites to the highest bidder in real-time.
|Advertisers, advertising agencies and the media and/or trade associations representing their interests
|A company with technology that delivers advertising content to a relevant web page.
|Agencia Espanola de Proteccion de Datos
|Spanish Data Protection Authority
|Article 29 Working Party
|The Article 29 Working Party is an advisory body made up of a representative from the data protection authority of each EU Member State, the European Data Protection Supervisor and the European Commission
|Certified Information Privacy Professional / Europe
|For more than 10 years, the CIPP has been recognised as the world’s preeminent credential in the business of privacy. Since its introduction in 2004, the CIPP has elevated the careers of thousands of professionals working in privacy and data protection across the globe.
|Code (of Practice)
|Rules governing the contents (and sometimes the form) of advertisements. See also Negotiated Code, Self-regulatory Code, and Statutory Code
|Commision Nationale de l’informatique et des libertes
|French Data Protection Authority
|A Consumer Complaint concerns an advertisement by a member of the public or a consumer organization. A Competitor Complaint concerns an advertisement from a competitor of the advertiser.
|Consent Management Platforms
|Consent management is a process which allows websites to meet the EU regulatory requirements regarding consent collection. With a consent-management platform (CMP) in place, websites have the technical capability to inform visitors about the types of data they’ll collect and ask for their consent for specific data-processing purposes.
|A website, or service, that is intended for usage by consumers, rather than businesses.
|A cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. Cookies allow a website to recognise a user’s computer. Cookies themselves do not require personal information to be useful and, in most cases, do not personally identify internet users.
|Country of destination
|Country to whose consumers an advertisement is addressed
|Country of origin
|In the context of cross-border complaints, the country in which the media carrying the advertisement (or, in the case of direct marketing, the advertiser) is based
|Complaint by an individual or organization based in one country about an advertisement circulating in that country but carried in media based in another
|A company that pulls together data from multiple sources and builds ‘segments’ based on interests (eg car buyers). These are sold to advertisers, advertising agencies or advertising networks directly or traded via an advertising exchange so the advertising can be more relevant to the consumer.
|Data Management Platform
|Data Management Platform (DMP) is a technology platform used for collecting and managing data, mainly for digital marketing purposes. It allows to generate audience segments, which are used to target specific users in online advertising campaigns.
|Data Protection Authority
|DPAs are independent public authorities that supervise, through investigative and corrective powers, the application of the data protection law. They provide expert advice on data protection issues and handle complaints lodged against violations of the General Data Protection Regulation and the relevant national laws.
|Data Protection Impact Assessment
|A process to help entities identify and minimise the data protection risks of a project.
|Data Protection Officer
|The Data Protection Officer ensures, in an independent manner, that the European Commission correctly applies the law protecting individuals’ personal data.
|Demand Side Platform
|A company that allows advertisers to connect to web publishers. A Demand Side Platform can allow advertisers to manage the bids they make in real-time via an advertising exchange.
|Digital Single Market
|The Digital Single Market strategy aims to open up digital opportunities for people and business and enhance Europe’s position as a world leader in the digital economy.
|Adverts displayed when users visit a website. These are usually in the form of ‘banners’ or a video.
|The 2002 ePrivacy Directive is an important legal instrument for privacy in the digital age, and more specifically the confidentiality of communications and the rules regarding tracking and monitoring. The entry into force of the General Data Protection Regulation requires the EU legislator to update this text and the European Commission published a proposal on 10 January 2017. After failing to be ratified in the Council, a new proposal will be submitted by the Commission in 2020.
|European Data Protection Board
|The European Data Protection Board (EDPB) is an independent European body, which contributes to the consistent application of data protection rules throughout the European Union, and promotes cooperation between the EU’s data protection authorities.
|Acting in a first party capacity on any website that they own in Europe (First Parties typically include publishers and advertisers)
|General Data Protection Regulation
|The new legal framework on Data Protection that applies directly to all EU Member States.
|Code of Advertising and Marketing Communication Practice of the International Chamber of Commerce
|Information Commissioner’s Office
|The Information Commissioner’s Office (ICO) is the UK Data Protection Authority and independent regulatory office in charge of upholding information rights in the interest of the public.
|Cooperation between two or more SROs to resolve a case with transnational aspects
|International Association of Privacy Professionals
|A nonprofit, non-advocacy membership association that provides a forum for privacy professionals to share best practices, track trends, advance privacy management issues, standardize the designations for privacy professionals and provide education and guidance on opportunities in the field of information privacy.
|International Chamber of Commerce
|The International Chamber of Commerce is the largest, most representative business organization in the world. Its 6 million members in over 100 countries have interests spanning every sector of private enterprise. ICC has three main activities: rule setting, dispute resolution, and policy advocacy.
The ICC Code is their code of Advertising and Marketing Communication Practice of the International Chamber of Commerce
|Interstitials are web pages displayed before or after an expected content page, to provide additional information, display advertisement or confirm the user’s age.
|Any form of communication produced directly by or on behalf of advertisers intended primarily to promote products or to influence consumer behavior. In addition to advertising, marketing communications include direct marketing techniques, promotions and sponsorships, among others.
|Examination of adverts by an SRO on its own initiative, for compliance with Codes or legislation
|Network Advertising Initiative
|A non profit self-regulatory association dedicated to responsible data collection and its use for digital advertising.
|Online Behavioral Advertising (OBA)
|The collection and use of previous web browsing activity to deliver relevant advertising.
|Express permission by a customer, or a recipient of a mail, email, or other direct message to allow a marketer to send/not to send a merchandise, information, or more messages.
|Purchase of advertising space based on algorithms which automate the buying, placement, and optimization of media inventory via a bidding system, typically in real time, allowing advertisers to identify the demographics of viewers rather than the websites they are visiting.
|Means of enforcing compliance with the rulings of an SRO
|Regulation and control system managed by representatives of a given industry or sector
|Code written and put in place by the industry or sector
|Body set up and funded by the advertising industry to apply a Code or rules aimed at ensuring that advertisements are legal, decent, honest and truthful
|Sell Side Platform
|A company that works with web publishers to help maximise the efficiency of the website – and therefore the money received from selling advertising.
|acting in a third party capacity on any website where they display ads in Europe (Third Parties typically include advertising networks, data companies – including data aggregators – and, in some case, advertisers)
|Transparency and Consent Platform
|Launched on April 24, 2018, the GDPR Transparency & Consent Framework (Framework) has a simple objective – to help all companies in the digital advertising chain ensure that they comply with the EU’s General Data Protection Regulation when processing personal data or accessing non-personal or personal data on user devices.
|Software that retrieves and collects information resources, and arranges and displays the results in a standardized form on a device such as a computer or mobile. Examples include Internet Explorer, Firefox, Chrome, Safari and Opera.
|A company that promotes its products and services via its own website and, in this context, sells advertising on the site to help pay for them.
|A website operator is one who can act as a website administrator and can change or reconfigure the website.
|EDAA’s Consumer Choice Platform providing transparency, choice and control to consumers over their data with regards to online advertising